Process Select the Access tab from the All Products menu Select the Access Users tab from the left menu     Select Manage in the upper right-hand corner of the page and select Add User from the dialog box.   Next, you will be able to fill out the new user's Profile, Credentials, and Groups.   Note: It is recommended to add the user's email address if they have one. An email address is required if the user is authorized to use the Verkada Pass app to unlock doors. The email address field can be left blank for access users that do not have company email addresses (outside vendors/contractors, etc.).     Access methods can also be quickly defined during user creation. The user will have the ability to unlock the doors they have access to with the following: Entry Code - a pin code that can be entered into keypad readers (found under Profile after the account is created) Badges - Select the card type and enter the required information (Facility code & Card Number) Remote Unlock - the Verkada Pass app (email required) Bluetooth Unlock - the Verkada Pass app (email required)       Select Done to finalize user creation. 

If a user no longer needs access to your organization for security reasons you will want to remove their access from your buildings. There are two ways to accomplish this: Suspending a user: You can suspend a user if they will temporarily no longer need access to the doors in your organization. Once they need to regain access you can grant them permissions again with one click. Deleting a user: This will permanently remove the user from your organization.  Note: Suspending an access user will revoke their permissions to log in to the Pass app and badge into doors. They will still be able to log in to Command if they have access to other Verkada devices. To revoke Command access follow the steps in this KB.   Requirements You must be an Org Admin You must be an Access Admin Suspending Access Users Process via Command Select Access from the All Products menu Select Access Users from the left-hand menu  Select the user account you would like to suspend Select the Profile tab from the top menu Select the Suspend Access button   A pop-up menu will appear, select Suspend to confirm the suspension       Viewing Suspended Users You will be able to see all your active and suspended users by switching between the Granted and Suspended tabs on the Access Users page, respectively. You can also deselect both buttons to see all the access control users.   Granting Access User Permissions Reactivating Suspended Users Select Access from the All Products menu Select Access Users from the left-hand menu  Select the user account you would like to grant permissions for Select the Profile tab from the top menu Remove the end date to grant permissions to the user   Note: Deactivated users cannot have their access granted. Reactivate the user first to grant them back access. Deleting Access Users Process Select Access from the All Products menu Select Access Users from the left-hand menu  Check the box next to the user account(s) you would like to delete       From the menu that appears above the user's list select Delete. To confirm you want to delete the selected users, select Delete from the pop-up menu.

Archiving from Command Select the desired camera  Select the Archive tab  Click + Add Archive Enter the date and time you wish to archive (Optional) you can add Notes, uncheck Share with Organization to make it a private archive (not available for Site Viewers), or Blur All Faces Click Create Archive Once the archive is complete you can view it from the camera's Archive tab or from the global Archive tab on the Home page

Recorded history can be shared once it has been archived. Once archived it can be shared in the following three ways:   SMS Email Link Share history using a browser Once you've archived a video clip, you'll be able to share it from the Archive tab. From the Home page select Archive in the top right-hand corner.     Select any archive then choose the share icon.     SMS and Email Enter a phone number, email address, or contact name Optional: You can add as many additional recipients as you like Choose to grant the recipient of the link Access to view and download video or Access to view archived video only. Granting download video access lets the recipient download an mp4 of the archive. Set when the Link expires by default this is set to 1 hour Click Send Link to send a link to the camera Link Choose to grant the recipient of the link Access to view and download video or Access to view archived video only. Granting download video access lets the recipient download an mp4 of the archive. Set when the Link expires by default this is set to 1 hour Select More options in the bottom left-hand corner then Copy Link You can now share the link as desired